Sage Garage Door Repair Garage Doors - FAQ

Garage door Monroe County FAQ

Sage Garage Door Repair - AFQ

Every garage door in Monroe County New York, at least the garage doors which are the high quality ones, are designed to work properly for many years, and it is not rare to find that doors that were installed 30 years ago and still operate in a perfect way. If we leave aside for a moment the basic maintenance that every garage door in Monroe County require at least twice every year, and some basic repairs, the high quality garage door in Rochester rarely need service.
If you live in Monroe County, or own a commercial space with overhead head in Rochester, and you are experiencing hard time operating your garage door or your rollup door, Sage Garage Door Repair welcome you to get in touch with us for a same day garage door repair in Monroe County. Alternatively, you can read the following frequently asked question we gathered during many years in the garage door repair and installment services in Rochester.
For any other inquiries which aren’t answered on this page, we welcome you to call (585) 623-4339 and to get in touch with one of the experts of Sage Garage Door Repair. After many years of serving overhead doors around New York, we can assist you with any garage door troubleshoot.
Before we begin with answering questions, we would like to clear something very important: garage doors can be dangerous, and misuse of them can end with accidents and personal injuries. Any garage door which is not working properly, even if it just a basic safety sensors troubleshooting, or a complicated broken torsion coil spring problem, should not be used, before it is inspected and serviced by a qualified garage door technician, who will inspect the door, repair it, and make sure it safe for use again. If you will insist to open up or close the garage door, when there is something wrong with it, you can create a bigger issue, but more important, you will put yourself at risk of getting injured. With our same day garage door repairs Monroe County, we can be there to day. Which mean that there is no need for unnecessary risks. Just contact Sage Garage Door Repair, and we will be on our way.

Garage doors

What is your service area in Rochester?

Sage Garage Door Repair offer local garage door services near Monroe County New York and the area. Since we are doing our best to provide a same day service, we try to stay local so we can be at your location ASAP. But at the same time, we will never say no to our customers, so if you heard about our service, and you are interested to use us for your next garage door service, please get in touch with Sage Garage Door Repair, and we will be there for you. Not once we repaired jammed rollup doors, and commercial overhead doors in Rochester. Since when someone need us, we will always be there help.

What kind of services you offer?

Sage Garage Door Repair repair and install garage doors and gates near Monroe County New York. We repair, install and maintain commercial as well as residential garage doors. We also repair steel roller doors, motor-driven overhead doors, steel gates, Liftmaster and Genie operators and more. We also offer emergency rollup door repairs such as storefront door repair. We can perform both commercial and residential projects in Monroe County, and there was never a garage door task that was too small or too big for the experts of Sage Garage Door Repair.

What brands do you service?

We serve all garage door brand names around New York!
Amarr garage door
Genie garage opener
Craftsman openers
Chamberlin openers
Clopay garage door in
Liftmaster Opener in
Wayne Dalton doors
All types and all brands of garage doors, gates and openers in Monroe County, Rochester, NY.

Garage doors

What method of payments does your company accept?

Sage Garage Door Repair proudly accept checks, cash and all major credit cards. Our company is insured, so proof of general liability will be provided if required.

On which days/hours your provide service?

Sage Garage Door Repair are open every day, between 8 AM and 9 PM. But the nature of our service as a company that offer emergency garage door repairs as well, require from us to available 24-7 for emergency service calls. So know, whenever you call someone will answer the phone.

Do you also supply and install garage doors?

Of course we do, Sage Garage Door Repair offer a complete service for new garage door installation in Monroe County, including supply and installment of new garage doors. We install high quality garage doors from leading brands.

Where can I read reviews about your services?

In our days, it seem like everything is a just one click away. You can read reviews about our garage door services near Monroe County on Sage Garage Door Repair Google page, and learn what our customers think about our service.

Do you offer warranty?

Of course we do. We offer warranty for repairs and new installment, garage doors and roll up gates, openers, coil springs and more. Just ask the expert and you will get answers.

Overhead doors

Garage Door malfunctions FAQ

What is wrong with my garage door?

The options when it comes to garage door problems in Monroe County NY are many, and there is no one particular problem that cover all the possibilities. But we gathered few of the common problems, and we will try to touch each one of them. If you are not sure, please get in touch with us for same day garage door repair Monroe County.

Why my garage door is not closing all the way?

Most likely, but not necessarily, there is something off with your safety sensors. The way motor driven garage doors operate, is that it needs to get a signal from the safety sensors, “signaling” the opener that everything is ok, the open is clear, and it is safe to close the door. If something is placed at the door’s path, if the sensor is broken, the wire is cut, if there is dirt covering sensor’s lenses, or anything else that prevent the sensors from doing their job, the opener will not close the door all the way.
You should know that every automated garage door in Monroe County should include safety feature, such as the safety sensors. The safety sensors may be a reason for many garage door issues, but at the same time, they are required by law, and can save life. So never remove or use the door remotely without them.

Which is the best garage door opener?

Ask any garage door vendor in Rochester, which is the best garage opener in Monroe County? And each vendor will say that they are offering the best openers in the market. After many years of servicing garages in Rochester, we come to the conclusion that our preferred and recommended garage opener manufacture to work with is Liftmaster and Genie. They create high quality and reliable garage motors. Whether it is a chain drive garage opener or a belt drive garage opener, Genie or Liftmaster garage opener will be a wise choice.

Should I repair or replace my garage door?

This is a popular question, but it should be answered only after inspecting the door, and making sure that it will be risky to fix the door, or that the repair is going to cost more than it would cost to replace the door with a new door. But when you use the services of Sage Garage Door Repair, you get service that can answer all your garage door needs, whether it is a garage door repair, or a brand new garage installment, we can do both.

Garage doors

What is garage door maintenance?

Overhead garage door maintenance, or garage door tune-up, is a process that should be performed twice a year, and it should improve the movement of the door move, and preserve their parts and the way they operate. At the same time, the maintenance give the person who perform the maintenance (You by DIY or a garage door tech), to inspect the door, and to make sure they are safe for use, and that there are no broken parts. If you think that something is wrong with the door, hire local vendor in Monroe County who know garage doors and can help you get the issue solved.

What to do if my garage coil spring broke?

The garage door coil springs are under a lot of tension, and when a coil spring break it can be dangerous. The best thing you can do is to stop using the door, and get in touch with a garage door technician in Monroe County, to replace the broken coil spring for you. Sage Garage Door Repair for instance, carry coil springs for the majority of the residential and the industrial overhead doors in Monroe County, and the coil springs we do not carry, we can get the same day.

Is my garage door safe for use?

This is a big question, so generally we will say that every garage door which is not working properly, whether it is a garage door near Monroe County or a broken garage door repair in Syracuse, If you are visiting our site, you probably experiencing issues with your door, and in that case, we will recommend you to immediately stop using the garage door and to hire garage doors company in Monroe County that service overhead doors.

Why my garage door is noisy?

There are many possible causes for noisy garage door. It may be issue with the mechanism of the door, or you may ignored the need for maintenance and haven’t lubricated the door for a long time. The best thing to do will be to lubricate the door and see if it made the noise disappear, if not, get in touch with Sage Garage Door Repair for garage door service in Monroe County.

Why the garage opener doesn’t open the door?

There is a possibility that there is something wrong with the garage opener, but it can also be an issue with the mechanism of the garage door or both. We need more info to determine what the exact reason that prevent your garage door from opening. Do not assume that if the garage opener can’t lift open the door, it is necessarily a garage opener malfunction. And even if it a garage opener troubleshooting, we carry parts and garage openers to repair any broken garage opener in Rochester.

Why the clicker doesn’t open the garage door?

First try to put in a new battery. People forget that there is a battery inside the clicker that can empty after few years of using the remote. If that doesn’t solve the problem, you will probably need to reprogram the remote, or to get in touch with a local garage supplier in Monroe County to assist you.

Garage opener

Where can I learn about garage door repairs?

The internet is the best source for information on every subject, and the garage doors field is not different. You can search on YouTube for garage roll door repair Videos. There are explanations there regarding almost every aspect of the garage door industry. You can also visit garage door blog and learn from the experts on how to repair a garage door, and which garage door to choose. Here are some helpful links:
Garage door maintenance video.
Garage door spring replacement.
Garage door opener installation.

Should I try to fix garage door by DIY?

Some garage door malfunctions can be troubleshooter by DIY, and there are issued that require certain knowledge and tools. It all depend on what kind of issue there is, that prevent the garage door from working properly. If you need to replace the door, the coil spring or the opener, you might want to consider get in touch with a garage door vendor in Monroe County. If it is an issue with the safety sensors, basic maintenance or other basic repairs, you may be able to repair it by yourself.
There are many tutorials that explain about garage door repair DIY and garage door troubleshooting. The important thing is to make sure that you fully understand everything before you decide to repair your overhead door by do it yourself. Remember that garage door repairs is not the place to experiment, and you need to make sure that you know what you are about to do and that you have the required parts, working tools and of course the knowledge for repairing a garage door in Monroe County by doing it yourself. If you are not sure, ask! The experts of Sage Garage Door Repair are here for you, and we will gladly assist you with any garage door inquiry. Just call (585) 623-4339, and one of representatives will be glad to assist you.


Same day service is what we aim for. It can be commercial overhead door in Monroe County, or private home garage door repair anywhere in Rochester. The technicians of Sage Garage Door Repair are ready for the task.

With our same day service, we can fix any broken garage door today. All you need to do in order to get your garage door working again safely and flawlessly today, is to call (585) 623-4339, for same day garage door services near Monroe County, NY.

garage door repair Monroe County